Are you starting a new business? Or your existing business needs a boost?

Are you lacking direction within your business, or looking for the next idea?

Or are you just too busy with the day to day jobs of working in your business rather than working on your business?

Services

Sales – strategy

Events – package pricing - marketing

Revenue - rate strategy – yield management – KPI’s

Menus – service standards & implementation – training – customer service

P&L – Forecasts – Cost Control – Stock Control – Budgeting – Reviews – Cashflow Management – Payroll - Procurement

Grounds – Building – H&S – Compliance

Reception; Front of house – Check in/out – PMS – Switchboard - Concierge

Nights – Departmental cross training – Night audit – Security

Housekeeping – Bedroom standards – Workflow – Procurement – Public areas

Menus – Stock Control – Workflow – Structure

Customer service – Training – Development – Rotas – KPI’s –

Red Star Standards – Quality, Hospitality and Service Standards

There's much to see here and this is not everything I have to offer.

So, take your time, look around, and learn all there is to know about what I do.

If you would like to find out more please get in touch !